Find an Auditor

Do you need an auditor? You’re not alone!

Over the years, many of our clients have asked for information about NGO auditing bodies of Australian community and health service standards.

We’ve built a strong network throughout the industry, to help your organisation get in touch with the auditing body who most suits your field of expertise!

Browse our list below for contact details of reputable NGO auditors.

Alison Sinclair Consulting (ASC) & Associates
LocationSouth Australia & New South Wales
Phone0402 884 320
ContactAlison Sinclair
The Director of ASC & Associates has been assessing against the Australian Service Excellence Standards (ASES) since 2001. As a team we collectively have over 35 years’ of experience in quality, standards development and accreditation. Our aim is to provide a positive accreditation experience for our clients. In 2019 Alison conducted the first ASES assessment for a Specialist Homelessness Service in NSW, receiving excellent feedback. ASC's area of expertise is in providing a personalised and professional service, based on strong sector experience and understanding. We have experience in managing accreditation in large and small NGOs, from community centres, specialist homelessness, aged care, drug and alcohol services, peak bodies and Aboriginal community-controlled organisations. Standards and accreditation are simply another tool to support your organisation to achieve great outcomes. In addition to accreditation assessments we can conduct pre accreditation gap assessments against a range of other standards including ASES, QIC, National Standards for Mental Health Services (NSMHS) and the NDIS Practice Standards. We can also work with you to prepare for accreditation through briefing sessions, Board or Executive training or information sessions on standards, quality or the accreditation process itself. ASC & Associates strives to work in a culturally safe and inclusive manner, continuing to build our understanding of culture and diversity in partnership with communities and organisations. For a profile of our Assessors, our Assessment Process and Accreditation tips and tricks, please contact us on the email or mobile above.
Regions

All states and territories
ASES Assessor Logo

Standards
  • Australian Service Excellence Standards
  • National Standards for Mental Health Servcies
  • NDIS Practice Standards
  • Home Care Standards
Arcadia Quality Systems
LocationGoodwood SA
Websites
Phone433332799
ContactTrish Hodgson
Arcadia Quality Systems has been providing personalised and tailored support to help organisations achieve their external accreditation requirements for nearly 20 years. Arcadia Quality Systems provide a truly capacity building approach to ensure organisations can sustain and maintain their systems. Arcadia Quality Systems can assist with auditing, consulting, and training. Arcadia specialises in the Disability, Community Services, and Mental Health / AOD sectors.
Regions

All states and territories

Standards
  • NDIS Practice Standards
  • National Standards for Mental Health Services
  • VIC Human Services Standards
  • QLD Human Services Quality Framework
  • Australian Service Excellence Standards
  • ISO9001:2015
Assured Auditing
LocationSydney - Level 1, 60 Martin Place, Sydney NSW 2000
Phone02 9412 2110
ContactEmma Healey
Assured Auditing is 100% Australian owned and operated, with approved quality auditors from the community industry delivering auditing services nationally. Our industry expertise ensures a specialised service with competitive pricing.
Regions
  • All states and territories
Standards
  • National Disability Insurance Scheme – NDIS Practice Standards
  • Australian Community Industry Standard – ACIS Practice Standards
  • ISO9001:2015
  • National Standards for Mental health Services – NSMHS Practice Standards
BSI Group
LocationSydney, NSW
Phone+61 8877 7100
ContactDushyant Sanathara
BSI is a not for profit royal charter partnering with Australian provider’s in human services and community services sector for over 15 years. We help providers with leading industry standards such as NDIS, NSDS, NDAP, HSQS, DHSS and QAF. No matter where you are in your certification journey, we can help you to ensure that both your organisation and your clients are fully prepared for the next steps. BSI operates auditing services throughout Australia in all states and territories.
Regions

All states and territories

Standards
  • NDIS Practice Standards
  • National Standards for Disability Services
  • VIC Health & Human Services
  • QLD Human Services Quality Framework
  • Quality Assurance Framework
Certification Partner Global (Aust) Pty Ltd
LocationNSW
Phone+61 2 7258 6886
ContactDi Wilde, CEO Australia
CPG is a full-scope JAS-ANZ certification body dedicated to providing management system certification services to our client base. We operate internationally for industry, commerce and government. Our Auditing and Certification scope cover the following schema: Quality Management systems, Environmental Management Systems, Occupational Health and Safety Systems, Information Security Management Systems, Information Technology Service Management Systems, Business Continuity Management Systems, Food Safety Management Systems, and HACCP. Our Training scope cover all of the above schema.
Regions

All states and territories

Standards
  • NDIS Practice Standards
  • National Standards for Mental Health Services
  • National Safety and Quality Healthcare Service Standards
  • ISO9001:2015
  • National Standards for Disability Services
  • NDAP
  • ISO 27001
  • ISO 45001
  • ISO 14001
  • RTAC
DNV GL
LocationSydney, NSW
Phone02 9900 9555
ContactFarshad Ferdowsi
DNV GL is a JAS-ANZ accredited certification body providing independent third party auditing, training and certification to organisations and government departments seeking recognition of compliance to various national and international Standards. We hold a leading position in the Health and Human services sector offering accreditation and certification for healthcare and disability organisations across Australia. Our audit teams are comprised of professional auditors for whom auditing is a core skill. They employ best practice audit skills and a positive, pragmatic audit approach, and have experience of large and small organisations in metropolitan, regional and remote locations throughout Australia.
Regions

All states and territories

Standards
  • NDIS Practice Standards
  • National Standards for Disability Services
  • National Mental Health Standards
  • National Safety and Quality Healthcare Service Standards
  • VIC Health & Human Services
  • QLD Human Services Quality Framework
  • ISO9001:2015
  • DVA Trauma Recovery Programme
  • FSA RTAC CoP
  • JobActive
Global Compliance Certification
LocationSydney, Melbourne, Brisbane
Phone1800 444 800
ContactMousa Sharifi
Global Compliance Certification (GCC) is an Australian owned and operated company with its offices in Sydney, Melbourne & Brisbane, servicing our clients throughout Australia, New Zealand & Japan. GCC staff are committed to providing value throughout the certification journey and have experience in a vast range of industries and services, partnering with organisations to deliver human centred audits.
Regions

Resources in all states and territories

Standards
  • NDIS Practice Standards
  • National Standards for Disability Services
  • ISO9001:2015
  • AS/NZS 5377 (E-waste)
Global-Mark
LocationSydney, NSW
Phone02 9886 0222 (Australia); +64 9 889 0622 (New Zealand)
ContactCustomer Service
Global-Mark is one of the leading conformity assessment bodies (CABs) in Australia, accredited by the Joint Accreditation System of Australia and New Zealand (JAS-ANZ). With over 4,000 clients Australia wide and internationally, Global-Mark has been providing certification to our clients since 2004 including management systems, product conformance, sustainability and Accredited Housing Provider. We have an extensive team of specialists who support our clients. Each member of our team is selected for their competence, knowledge and most important people skills. We believe a very large proportion of our auditing work is about effectively dealing and communicating with people.
Regions

All states and territories
ASES Assessor Logo

Standards
  • NDIS Practice Standards
  • National Standards for Disability Services
  • National Mental Health Standards
  • National Safety and Quality Healthcare Service Standards
  • VIC Health & Human Services
  • QLD Human Services Quality Framework
  • Attendant Care Industry Standard
  • Australian Service Excellence Standards
  • ISO9001:2015
  • Code of Practice for Assisted Reproductive Technology Units
  • NZS8181 Fertility Services
  • National Community Housing Standards
  • Best Practice Guide for Community Housing in New Zealand
  • Aboriginal Community Housing Standards, Victoria
Highwire Group
LocationNSW and South Australia
Phone0417 761 368
ContactMaree Davidson
The Highwire Group is passionate about helping organisations thrive. We are skilled and adaptable, with vast experience working with NGOs throughout Australia, across many standards and sectors. We welcome the chance to visit on-site, including in remote areas, and we also offer a variety of online support options. Our clients say we are fun to work with. We love that! We believe in Accreditation because it can help you identify strengths and opportunities for improvement. Having undertaken more than 80 assessments, we have seen a commitment to quality improve outcomes in many communities. We are so proud to play a tiny role - its what drives us. We provide customised services to prepare for accreditation – gap analysis, internal audits, and advice. We provide training in governance, policy, legislation, risk, and quality. We can also help with planning or just help you improve existing systems and processes.
Regions

All states and territories

Standards
  • Australian Service Excellence Standards
  • Home Care Standards

ASES Assessor Logo

Gap assessment for:

  • National Standards for Disability Services
  • National Mental Health Standards
  • National Safety and Quality Healthcare Service Standards
Institute for Healthy Communities Australia Certification Pty Ltd (IHCA Certification)
LocationBrisbane, QLD
Phone07 3844 2222
ContactFiona Loughlan
At IHCA, we’re about Inspiring Healthy Communities in Australia. As a leading Quality Standards Institute and an independent Australian not-for-profit organisation, we are solely focused on supporting continuous quality improvement in health, community and support services organisations. We advocate for excellence in quality standards, innovating improvement and performance across the sectors we serve. We understand our customers and support them in their journey to improving quality and delivering excellence to those they service. We push beyond the current benchmarks to build the future of the quality standards community as a recognised leader in excellence. We assess, accredit and certify health, community and support services organisations to rigorous national and international quality standards. JASANZ accredited, we work with organisations of all sizes throughout Australia, including government and non-government organisations located in rural, remote and metropolitan settings. Our third-party certification and accreditation services are helping health and community service organisations Australia-wide to provide safer, better quality services to their clients.
Regions

All states and territories

Standards
  • NDIS Practice Standards *
  • Human Services Quality Standards (QLD) *
  • ISO 9001:2015 *
  • National Standards for Disability Services
    • DES/SES *
    • NDAP *
  • Alcohol and other Drug and Human Services Standards *
  • ATCA Standards for Therapeutic Communities and Residential Rehabilitation Services *
  • National Safety and Quality Digital Mental Health Standards
  • National Safety and Quality Primary and Community Healthcare Standards
  • National Standards for Mental Health Services
  • National Safety and Quality Health Service Standards
  • Quality Assurance Framework

*IHCA is proudly accredited by JASANZ to certify organsiations against these standards

Quantum Certification Services Pty Ltd
LocationGeelong, VIC
Phone03 5229 1219
ContactSharon Steele
Certification Assessment Body specialising in certification audits for the human services and disability sector.
Regions

All states and territories

Standards
  • NDIS Practice Standards
  • National Standards for Disability Services
  • National Mental Health Standards
  • VIC Health & Human Services
  • ISO9001:2015
SAI Global
LocationSydney, Melbourne, Brisbane, Perth
Phone1300 360 314
ContactChris Kondic
SAI Global is a JAS-ANZ accredited certification body and registered training organisation that provides auditing, certification and training services nationally. We’re one of Australia’s leading certification bodies but we don’t let our size compromise our level of quality and attention to detail – we partner with providers and take the time to guide them through each step of their certification journey. Our team of auditing professionals have experience in the Health and Human Services sector with a core skill in auditing. They seek to empower the voices of participants and their families when conducting audits, by ensuring providers have systems in place that utilise the input of participants to inform governance and operational frameworks.
Regions

All states and territories.

Standards
  • NDIS Practice Standards
  • National Standards for Disability Services
  • Quality Assurance Framework
  • Vic Human Services Standards
  • Qld Human Service Quality Framework
  • National Standards for Mental Health Services
  • ISO9001:2015

Are you an NGO auditor or accreditor who would like to have your information included here? Get in touch!

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Chat with our team!

We used SPP to prepare for our recent NDIS audit across a range of service areas and it was extremely helpful – to the degree that our auditor said we “exceeded” in several areas! As part of that process, we worked with BNG to build a bespoke internal “Vinnies NDIS” module, to ensure consistency of practices across our many services. We are thrilled with the results and are now using SPP across our whole organisation.
St Vincent de Paul Society (NSW)
Just wanted to let you know we really appreciated your extra effort to get us up-do-date with the new NDIS practice standards. We’ve already received some feedback from our audit, and they were really pleased that we already had a draft guideline to cover High Intensity Daily Personal Activities. Thanks again for your ongoing support – it is appreciated and is making a difference!!
Large multi-service provider, WA
SPP has been a great resource for understanding and mapping Standards, preparing for Audits and also sourcing resources for policy development. I would recommend it to other organisations to complement their quality and compliance work. Information can be easily shared, and evidence gathered to support all work done.
Community mental health service provider, Victoria
I like the speed and ease of SPP, I love how it maps multiple standards. It’s so convenient, I couldn’t imagine the nightmare to do the work manually. The templates are great for gap analysis. SPP resource templates are great for implementing new policies in the office and for what we do day to day.
Large provider of settlement services to immigrants, New South Wales
I have found the SPP system amazing. It provides a structured way to work through the standards and then provide a succinct report on the evidence being provided for a surveyor to view how we meet the standard. I used this in our recent accreditation survey, the auditor was very impressed, AND we are now accredited for ISO 9001. Thanks again. A great system.
Provider of diverse range of health programs, Queensland
We really like SPP. We use the resources in the Reading Room and couldn't have passed our accreditation with flying colours without SPP.
Advocacy, support and education provider, Australian Capital Territory
Everything is going well with SPP. It’s helped us through three lots of accreditation over the past nine months plus some internal auditing, so I’m very glad to have had it to assist us through the processes.
Large regional multi-service provider, Victoria
Thanks Claire, I just wanted to pass on the compliments we received from the NDIS auditors. We gave them access to SPP to audit our documents and they were amazed and thrilled with the platform. It made their job so easy and they were not aware that a platform like this exists. Just wanted to share this feedback. We've been using SPP now for six years, and we are very happy with it.
Home Care and Disability Services Provider, New South Wales
Hi BNG, I love you guys! Thanks for all the updates, they are great!!! I am madly getting ready for audit and couldn’t do it without you.
Community transport provider, New South Wales
Hi James, I'd just like to say that working with you and your colleagues at BNG/SPP has been nothing short of excellent. Your professionalism, the quality of your product and your amazing customer service have been so completely refreshing!
Large provider of homelessness services, Victoria
The portal has really improved our ability to conduct self-assessments, and helped to reduce risk through greater visibility against other accreditation standards. Another terrific benefit is access to all of the templates and evidence guides in the Reading Room, as well as the regular alerts about new resources or industry changes, to make sure we keep up to date.
Baptcare, Victoria
We just had our first certification audit under NDIS Quality Safeguards Standard last week, the auditor loved the portal. Keep up the excellent work!
Large provider of supports to adults with a disability, Victoria
Thanks again for all the amazing support you and the team offer – makes our job so easy having such a stable tool to work on with our clients.
Provider of accreditation and governance services
I just wanted to let you know that we've now completed our ASES accreditation! A big thank you to the team at BNG!
NSW homelessness service provider