Auditors

From time to time our clients ask us for information about auditors or accreditors of Australian community and health service standards who already have clients using SPP for self-assessment purposes.

Please see the list below, containing summary information provided by each of the organisations about their capabilities, the standards they accredit, and the regions they cover. The list is not exhaustive and we will be including details of additional auditors.

Click on an auditor below to view the capability statements they have provided to BNG.

Any auditors or accreditors who would like to have their information included can contact BNG directly: (02) 9569 1704 or team@bngonline.com.au

 

ASES Assessor: Wayne Turner

Before establishing his own business Cajebi Consulting, Wayne Turner was an ASES panellist for 8 years via another organisation, where he was the Principal Consultant / General Manager Community Consulting. Wayne has thirty years of management consulting experience across ‘for profit’ public / private organisations and government; including 9 years of strategic consulting to the ‘not for profit’ sector. Wayne undertakes consultancies in areas such as; constitutions, governance, risk management, strategy, organisational performance, business planning, business development, business growth, sustainability, business and sector restructures, mentoring, market analysis, business financial scenario planning, solutions development, quality, and viability assessments. Wayne’s approach is ‘values driven’ through an interaction based on respectfulness, inclusivity, being personable and empathy.

Contact details

Location: Collinswood, SA
Phone: 0409 672 361
Email: plexuscajebi@bigpond.com
Contact person: Wayne Turner, Principal Consultant

 

Regions

Standards

All States and Territories
New Zealand

  • Australian Service Excellence Standards 

Assessments, Quality, Performance (AQP)

Established in 2008, AQP is a not-for-profit consultancy providing quality management and accreditation services across health and community services. We are an approved assessor for the Australian Service Excellence Standards by the SA Department of Communities and Social Inclusion. We select only the most experienced and qualified assessors with many years’ experience as service providers and managers with an established track record in third party verifications and standards assessments. We will guide you through every stage of the assessment and accreditation process with a personal, individualised approach to ensure that your accreditation is meaningful to you, your staff and your clients.

Contact details

Location: 16 Scouller Street, Marrickville, NSW 2204
Website: www.aqpconsulting.com.au
Phone: 0412 839 857
Email: tamara.stojanovic@aqpconsulting.com.au
Contact person: Tamara Stojanovic

 

Regions

Standards

NSW/ACT, VIC, QLD, SA, TAS
  • Australian Service Excellence Standards - Approved accreditation assessor

DNV GL

DNV GL is a JAS-ANZ accredited certification body providing independent third party auditing, training and certification to organisations and government departments seeking recognition of compliance to various national and international Standards. We hold a leading position in the Health and Human services sector offering accreditation and certification for healthcare and disability organisations across Australia. Our audit teams are comprised of professional auditors for whom auditing is a core skill. They employ best practice audit skills and a positive, pragmatic audit approach, and have experience of large and small organisations in metropolitan, regional and remote locations throughout Australia.

Contact details

Locations: Sydney
Website: www.dnvgl.com.au/assurance/index.html
Phone: 02 9900 9547
Email: matthew.holgate@dnvgl.com
Contact person: Matthew Holgate

 

Regions

Standards

All States and Territories
  • National Standards for Disability Services
  • NSW Disability Standards
  • National Mental Health Standards
  • National Safety and Quality Healthcare Service Standards
  • VIC Health & Human Services
  • QLD Human Services Quality Framework
  • Attendant Care Industry Standard
  • ISO9001:2015
  • DVA Trauma Recovery Programme
  • FSA RTAC CoP
  • JobActive

Global-Mark

Global-Mark is one of the leading conformity assessment bodies (CABs) in Australia, accredited by the Joint Accreditation System of Australia and New Zealand (JAS-ANZ). With over 4,000 clients Australia wide and internationally, Global-Mark has been providing certification to our clients since 2004 including management systems, product conformance, sustainability and Accredited Housing Provider. We have an extensive team of specialists who support our clients. Each member of our team is selected for their competence, knowledge and most important people skills. We believe a very large proportion of our auditing work is about effectively dealing and communicating with people.

Contact details

Locations: Sydney
Website: www.global-mark.com.au
Phone: 02 9886 0222 (Australia); +64 9 889 0622 (New Zealand)
Email: customerservice@global-mark.com.au
Contact person: Customer Service

 

Regions

Standards

All States and Territories.
  • National Standards for Disability Services
  • NSW Disability Standards
  • National Mental Health Standards
  • National Safety and Quality Healthcare Service Standards
  • VIC Health & Human Services
  • QLD Human Services Quality Framework
  • Attendant Care Industry Standard
  • Australian Service Excellence Standards
  • ISO9001:2015
  • Code of Practice for Assisted Reproductive Technology Units
  • NZS8181 Fertility Services
  • National Community Housing Standards
  • Best Practice Guide for Community Housing in New Zealand
  • Aboriginal Community Housing Standards, Victoria

Highwire Group

Highwire have over 20 years' experience with health and community services (for example, large NGOs, small community centres, disability and aged-care services, rural and remote Aboriginal CC Health Services). Alison has been an assessor with the ASES program since its inception and for the Home Care Standards for over 15 years. Maree has supported organisations to prepare for ASES and conducted ASES accreditation assessments over many years. Both embrace diversity and work in a culturally safe manner. They work in partnership with services to ensure a positive experience and to build a quality culture. They also provide support and conduct gap assessments against many standards to assist organisations to become accreditation ready. They aim to exceed expectations.

Contact details

Location: 41 West Terrace, Kensington Gardens, SA 5068
Website: highwiregroup.com.au
Phone: 0402 884 320 / 0417 761 368
Email: alisonmsinclair@bigpond.com / Mareed4@bigpond.com
Contact person: Alison Sinclair or Maree Davidson

 

Regions

Standards

All States and Territories
  • Australian Service Excellence Standards

Institute for Health Communities Australia Certification Pty Ltd (IHCA Certification)

The Institute for Healthy Communities Australia Certification is a not-for-profit, providing certification services across Australia in metropolitan, urban, rural and remote communities, solely in the health, human services and alcohol and other drug sectors. We are accredited to provide certification to a range of standards including ISO 9001, National Standards for Quality and Safety in Healthcare, Human Services Quality Standards, National Standards for Disability Services, Standards for Therapeutic Communities and Residential Rehabilitation and Standards for Culturally Secure Practice among others. We also provide accreditation services against National Standards for Mental Health and NSW Disability Services Standards Third party verification.

Contact details

Location: Level 1, 73-77 Russell Street, West End, QLD 4101
Website: www.ihcac.com.au/
Phone: 07 3844 2222
Email: ihcac@ihcac.com.au
Contact person: Fiona Loughlin

 

Regions

Standards

All States and Territories
  • National Standards for Disability Services
  • NSW Disability Standards
  • National Mental Health Standards
  • QLD Human Services Quality Framework
  • Australian Therapeutic Community Standards
  • ISO 9001: 2015
  • Standard on Culturally Secure Practice
  • Quality Assurance Framework

Q-Audit Pty Ltd

At Q-Audit we care about the health of your organisation as much you care about the health and wellbeing of your clients. Quality is our business and we bring passion and expertise to every project.

We have been operating for over 20 years and in that time have established a reputation for comprehensive auditing and quality certification services to the human services, attendant care, disability support, medical, other health services. We look forward to working with you and your teams

Contact details

Location: Level 18, 383 Kent Street, Sydney, NSW 2000
Website: www.q-audit.com.au
Phone: 1800 087 659
Email: info@q-audit.com.au
Contact person: Administration Team

 

Regions

Standards

All States and Territories
  • National Standards for Disability Services
  • NSW Disability Standards
  • QLD Human Services Quality Framework
  • Attendant Care Industry Standard
  • ISO9001:2015
  • Other International Standards

Quality Innovation Performance Limited (QIP)

Quality Innovation Performance Limited (QIP) is Australia’s most comprehensive not-for-profit accreditation business, delivering accreditation and support services across the entire health and human services continuum from community services and primary care to secondary and tertiary health organisations. QIP has more 10 years’ experience in primary and secondary health care accreditation and over 25 years’ experience in community services accreditation and related services, evolving from the first Australian community accreditation program CHASP. QIP is a not-for-profit health promotion charity and is part of the AGPAL Group of Companies.

Contact details

Locations: Brisbane, Sydney, Melbourne, Adelaide
Website: www.qip.com.au
Phone: 1300 888 329
Email: info@qip.com.au
Contact person: Sue Francis, National Manager

 

Regions

Standards

All States and Territories
  • National Standards for Disability Services (Pending)
  • NSW Disability Standards
  • National Mental Health Standards
  • National Safety and Quality Health Service Standards
  • VIC Health & Human Services
  • QLD Human Services Quality Framework (Pending)
  • Australian Service Excellence Standards
  • Quality Improvement Council (QIC) Health and Community Services Standards (QIC Standards)
  • Diagnostic Imaging Accreditation Scheme (DIAS) Standards
  • Rainbow Tick Standards
  • Royal Australian College for General Practitioners Standards
  • International Retirement Community Accreditation Scheme (IRCAS) Standards